UNAPEN, Inc.

“Our type of business requires a lot of focus and attention to the business itself, so as much time as we can free up from issues like IT so that we may be more closely tuned into financial markets and our clients, the better...The more time you can put into your business, the better chance you have of being prosperous...ITComplete allows us to do that.”

“UNAPEN is a fast, intelligent and knowledgeable team that understands our systems and computers. We’ve never had a problem getting something fixed and the people are always pleasant and easy to get along with when solving issues with our computers. They have great understanding of our needs and provide terrific advice regarding how to install the best equipment and systems to handle and grow our business. My advice is to select UNAPEN for all your IT needs… you will not be disappointed!”

“One of the biggest benefits working with UNAPEN has been their experience and ability to offer valuable advice, as well as helping implement improvements to our IT infrastructure which has allowed us to focus on our mission and the services we provide. UNAPEN was instrumental in making our network more secure and reliable while staying within our budget. I would highly recommend UNAPEN. Their skilled employees’ commitment to excellent service is exceptional!”

“The UNAPEN team does a great job communicating tech solutions so business leaders can understand what is needed and works best. I would tell prospective partners that UNAPEN is a big enough firm to take care out your technology needs but not too big where you get lost or put aside.”

“We have been with UNAPEN for four years now. After unsatisfactory experiences with two other local IT consulting firms, we decided to try UNAPEN and are very happy that we did. UNAPEN understands us and our needs and we feel like they really care about us. We subscribe to their ITComplete and NetScan services and have great peace of mind that UNAPEN is monitoring our network 24/7 to ensure it is up-to-date, functioning properly and as safe as we can reasonably make it. On those rare occasions when we have a problem, UNAPEN’s engineers are on the phone or on-site quickly to resolve it.”

“The cyber assessment was extremely thorough. I was impressed and grateful that their vCISO had a very clear vision of how the process should be managed. Meetings were on time, on topic, and fluid into the next. The vCISO’s expertise was far greater than other assessments we’ve received in the past. The reporting not only left us with results but all the tools, timelines, and roadmaps to build our program out even further. It was well documented and easy to follow.”

“One of the most significant benefits has been our ability to work from within our office and beyond with confidence thanks to the ITComplete support team from UNAPEN. The security and privacy of our clients’ data is of the utmost importance to us, with UNAPEN on the team, we are taking steps every day to protect those interests. We have found that when compared to other providers, UNAPEN has been better equipped to help us through our SEC compliance process. Another point worth mentioning, is that when we pick up the phone to call in for support, there is always someone capable of assisting on the other side. Not only are they capable, but also a pleasure to speak with. We have not had an IT situation that UNAPEN has been unable to assist us with. Great team!”

“UNAPEN has consistently provided dependable, fast service for our technology and network security needs. We always feel taken care of, our systems work well, and their staff quickly and efficiently helps us through all manner of technology wrinkles and bumps. The Festival is happy to be working with UNAPEN.”

“It is no longer just a luxury to have a solid solution for back-up and recovery of data. UNAPEN’s ITComplete DATASAFE is not only affordable but during a recent emergency, we were able to access our systems within hours, not days or weeks.”

“When NewAlliance Foundation was looking for a responsible company to manage our technology needs, we asked around for recommendations from peer organizations. UNAPEN came to our attention, and we ultimately selected them, because of rave reviews from their other clients. They have been fantastic! Not only did they set up all our technology start-up needs with great efficiency and cost effectiveness, they have maintained exemplary customer service throughout our contact with them. We have been very pleased and wholeheartedly recommend them to any non-profit seeking reasonably-priced, generous and conscientious technology support.”