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The Hope Factory

Verified company

Shopify Partner | Ecommerce Agency

Melbourne, VIC (AU)

Trusted by

Selected clients

PPatagoniaTTontineJJo MercerCCancer CouncilAAxil Coffee+1 more

Capabilities

What they do, who they serve, and the stack they build on.

Selected work

A snapshot of recent projects and outcomes.

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Projects (13)

Browse this company's selected work.

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What clients say

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The Hope Factory is known for

technical expertiseprofessionalismgenuine caremeasurable results

Clients consistently praise The Hope Factory for their technical expertise, professionalism, and genuine care. They are noted for transforming outdated websites into professional, multi-channel e-commerce brands, significantly enhancing online presence and customer experience. The agency's ability to deliver measurable results, such as increased revenue and improved user engagement, is frequently highlighted.

Client testimonials

“We worked with The Hope Factory to move our website from the NETO platform across to Shopify Plus. The process was very involved and with the integration of our POS adding an additional element we wanted to make sure we had an experienced team to lead the move. Gati and her team were always available for any technical questions throughout the journey and no changes, updates, reviews were too difficult to execute. The Hope Factory team went above and beyond to ensure we were happy with the end result. I would highly recommend The Hope Factory to any business.”

J

Johanna Lark

Coco & Lola

Reviews

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The Hope Factory is a Melbourne-based e-commerce agency specializing in designing, building, and growing Shopify and Shopify Plus stores. With over 17 years of experience and more than 450 projects completed, they have partnered with leading brands like Patagonia, Tontine, and Jo Mercer to enhance their online presence.

  • Proven track record: The Hope Factory boasts a perfect 5/5 rating on a verified reviews platform, reflecting their commitment to excellence.
  • Extensive experience: Since 2008, they have completed over 450 Shopify projects, becoming a trusted partner for brands seeking e-commerce growth.
  • Named clients: Their impressive client roster includes well-known brands such as Cancer Council, Axil Coffee, and Veneziano Coffee Roasters.
  • Significant results: Clients have seen tangible benefits, like a 233% increase in online revenue for Robert Gordon and a 102% rise in average order value for EcoBranders.
  • Comprehensive services: From platform migrations to conversion optimization and UX/UI design, they offer a full suite of Shopify-focused services.

The Hope Factory's approach blends data-driven insights with creative development, ensuring that every project supports business growth and enhances the customer experience.

Locations

220 Collins St, Melbourne VIC 3000, Australia

Headquarters

Rates & ideal client

What this firm typically charges and who they're built for.

Min project budget

$5,000+

Team size

2–10

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